Contact us
Write to a real person.
Questions about a tool, your order or your unlock code? Email us. The person who built the tool replies, usually within one business day.
To help us help you faster
- The email address you used to buy (or your Etsy order number)
- Which tool, for example Holiday Planner
- Your device and browser, for example iPhone + Safari
- A screenshot, if something looks wrong
Quick answers
Where’s my link and unlock code?
They’re in the START HERE PDF from your purchase. Bought here? Check your Gumroad receipt email (and spam folder) to download it again.
Bought on Etsy?
Your files are under Purchases on Etsy. You can also message UpleafStudio on Etsy.
New phone or computer?
Open your planner link on the new device and enter your unlock code. To bring your data across, use Sync or a backup file in Settings.
Refunds
See our refund policy. If a tool doesn’t work for you, we’ll fix it or refund you.